Terms of service

The Terms & Conditions shall apply to all items regarding the use of the services offered on the Parts Shop operated by Tiger Corporation ( “the Company”).

Customers must comply with the Terms & Conditions in using the Services.

 

Article 1 (Consent to the Terms & Conditions)

  1. By  using the Services, customers shall be hereby deemed to give their valid and irrevocable consent to the Terms & Conditions (including the Privacy Policy, Parts Shop Shopping Guide.) 
  2. Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
  3. If a customer is a minor, he/she shall obtain the consent of their legal representative, such as a person with parental authority, to use the Services, and by using  the Services, he/she shall be deemed to have obtained the consent of their legal representative.
  4. Even if any part of the Terms & Conditions is deemed to be invalid by laws and regulations, provisions other than the invalidated part shall continue to be effective, and the customers’ consent to the remaining part shall also continue to be effective.
  5. The Company may change the Terms & Conditions without customers’ consent when the Company deems it necessary. In addition, posting the revisions of the Terms & Conditions on the website shall be deemed as approval of such revisions by customers.

 

Article 2 (For the Use of the Services)

  1. Email address, password
    1. Customers shall use the Services using the email address and password set by themselves. Customers shall be solely responsible for the use and management of their email addresses and passwords.
    2. Customers shall be responsible for the use and management of their email addresses and passwords, and shall not transfer, lend, disclose or use them to any third party.
    3. Customers shall immediately notify the Company if they have found that their email addresses and passwords have been used improperly by a third party.
  2. Email and others
     Based on the personal information registered by customers, the Company may send emails on a regular or non-regular basis for the purpose of introducing the products and services of the Company or its affiliated companies.
     However, if customers notify the Company that they do not wish to receive such emails, the Company shall stop sending emails.
  3. Links
     You may link to the Parts Shop for profit or non-profit without any special process, provided that you agree to the following.
    1. The Company shall not be liable in any way for any  claim or  damage arising from linking.
    2. The Company shall make no warranty of any kind with respect to the linked website or its contents.
    3. The structure and contents of the website are subject to change or termination without prior notice.
    4. When linking, please use Parts Shop name in text only. You may not  use the company logo, product name logo, or trademark of the Company.
    5. The following links are strictly prohibited.
       A link  that makes it  hard to recognize that it is the Company’s website
       A link from websites that violate public order or morals, or that slander the Company and the group company executives, employees, products or services
       A link that misleads viewers into believing that the website is partnering with the Company or supported by the Company
  1. Coupon
    1. On the website will provide coupons available on this site to those who have registered as members for our membership service "TIGER FOREST” based on the information registered by the TIGER FOREST member.
    2. The coupon may only be used by TIGER FOREST members themselves, and use by anyone other than TIGER FOREST members, including transfers to third parties, reselling, and other means is prohibited, regardless of whether they are free of charge.
    3. If it is discovered that a person other than a TIGER FOREST member has used the coupon in violation of these regulations, we may charge you the amount equivalent to using the coupon.
    4. Coupon discounts are only available for TIGER FOREST members, so you cannot use them after you cancel your membership.
  2. Cookie
    1. The Company uses cookies to make the Website function correctly.
    2. Cookies are small pieces of information stored in the computer of every user of the Website by the browser. The Company uses different types of cookies for different purposes.
  1. Functional cookies:

Functional cookies are those required to make the Website function correctly and include those required to create an account.

  1. Analytical cookies:

Analytical cookies are those used for acquiring information on how the users of the Website use it (or parts of it). They enable the Company to improve the Website. The Company will use data acquired with cookies only for analyzing the state of use of the Website, not at an individual level but at a comprehensive level.

    1. The Company uses third-party cookies only for the purpose of improving the quality and effectiveness of the Website. For example, it uses Google Analytics configured in such a way as to give consideration to privacy issues.
    2. Most browsers are set to enable cookies by default. Browsers can be set to disable cookies or to display them upon transmission. However, when cookies are disabled, some functions or services on the Website of the Company or those of others may not function correctly.

 

Article 3 (Purchase and Payment of Products)

  1. A purchase agreement is deemed to have been formed when the customer’s application for purchase of product is received by the Company’s server via the Internet, the content of such application is recorded in the Company’s system, and the Company sends notification of acceptance in the manner prescribed by the Company. The Company shall not be liable in any way for any damage or disadvantage suffered by the customer due to the fact that the customer’s application has not been recorded in the Company’s system.
  2. Customer’s purchase of product shall not be rescinded or cancelled after the purchase agreement has been formed.
  3. After the purchase agreement has been formed, the customer shall pay for the product by the due date in accordance with the method separately prescribed by the Company. If payment for the product is not made by the due date, the Company may cancel the purchase agreement.
  4. Ownership of the product purchased by the customer shall be transferred to him/her upon delivery of said product. Except as otherwise provided in the Terms & Conditions, the Company shall not be responsible for any event that occurs after the transfer of ownership.

 

Article 4 (Shipping, Return and Refund)

Shipping

We will use a shipping company affiliated with us to ship the goods to the address you enter by the specified method. Items related to shipping shall be subject to the conditions separately determined by the shipping company.

The shipping charge shall be borne by the customer in principle, but shall be subject to the provisions of the individual product page, if any.

Returns

When you return the received parts for your personal reason, we will refund your payment only if the product is unused and intact.

Please note that you will be responsible for the return shipping cost. Also, we will refund the price of the returned parts after we confirm the arrival of the returned parts. 

〈Return due date〉

Contact us via the inquiry form on the website or by phone within 7 days of receiving the parts.

However, we cannot accept returns in any of the following cases:

・Parts damaged for a reason not attributable to us

・Parts for which at least 7 days have passed without any notification given to us since their arrival

・Parts that have already been used

・Parts whose packages have been opened

Return of Defective Parts

If any of the parts delivered are defective, contact us via the inquiry form on the website or by phone within 7 days of receiving the parts.

 

Article 5 (Prohibited Matters)

Customers must not engage in any of the following acts in using the Services.

  1. An act of using information for profit or non-profit about the services, information, and products offered on the website without prior written consent from the Company
  2. An act of interfering with the operation of the Services or any other act that may interfere with the Services
  3. An act of using the Services by unauthorized use of credit cards, electronic money, points, or coupons
  4. An act of acquiring or using login  IDs and passwords through illicit means
  5. An act of infringing trademarks, copyrights, privacy or other rights of other customers, third parties or the Company, or an act that may cause nuisance, disadvantage or damage
  6. An act of writing incorrect information
  7. An act that is contrary to public order or morals, or any other act that violates or is suspected of violating laws and regulations
  8. An act of tampering with information about the Company or the Services, or information provided through the Services
  9. An act of transmitting or writing harmful computer programs
  10. Any other act which the Company deems inappropriate in operating the Services

 

Article 6 (Handling of Personal Information)

The Company shall handle customers’ personal information appropriately in accordance with the “Personal Information Protection Policy” separately posted.

 

Article 7 (Service Maintenance)

The Company may temporarily suspend or terminate the provision of the Services in whole or in part without prior notice to members in any of the following cases in order to maintain the operational status of the Services in good condition.

  1. In the case of regular and emergency maintenance of computer systems for the provision of the Services
  2. When the operation of the system has become difficult due to fire, earthquake, flood, lightning, heavy snow, power failure, and other natural disasters
  3. When the operation of the system has become difficult due to system failure, unauthorized access from a third party, or computer virus infection
  4. When requested by administrative or judicial authorities based on reasonable grounds
  5. When the Company deems it necessary to shut down the system for any other reason

 

Article 8 (Disclaimer)

The Company shall not be held responsible by performing administrative tasks based on the information registered by customers.

  1. The Company shall not be liable for any direct or indirect damage, loss, or disadvantage incurred by members as a result of temporary suspension, termination, or alteration of the Services due to natural disasters or other reasons beyond the Company’s control.
  2. If a customer causes any damage to other customer or a third party through the use of the Services, the customer shall resolve it at their  own responsibility and expense and shall not cause any damage, loss, or disadvantage to the Company.

 

Article 9 (Agreement Jurisdictional Court)

In the event of any dispute arising with respect to the Terms & Conditions, both parties shall agree to designate the Osaka District Court as the court of jurisdiction for the first instance.

 

Article 10 (Governing Law)

Japanese law shall apply to the interpretation and application of the Terms & Conditions.

The Terms & Conditions shall apply from April 17, 2024.